Privacy Policy

This policy explains what Avivium (“Avivium”) collects through avivium.com and why.

What we collect

• Order and account information: name, email, shipping and billing address, order history and the research-use certification recorded with each order.
• Research-use confirmation log: date and time, a random session identifier and the version of the confirmation text. An IP address is recorded only if enabled for a legal requirement.
• Support messages you send through the contact form or by email.
• Analytics data, only if you accept analytics cookies.

Payments

Payment details are entered with our payment processor. Avivium does not receive or store complete card numbers.

How we use information

To fulfil and support orders, maintain legally required records, operate and secure the site, and, with your separate consent, send research updates. You can withdraw marketing consent at any time.

Retention

Order records are kept as long as needed for legal, tax and accounting purposes. Research-use confirmation logs are deleted after the retention period configured for the site.

Sharing

We share information with service providers that help us operate the site, process payments, ship orders and send email, and where the law requires it. We do not sell personal information.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting support@avivium.com.